FingerWorks Support Forms not working?

[sikity]

I have submitted a few support requests through the support webpage http://www.fingerworks.com/support.html and even set an email to support@fingerworks.com but have not received a response after about two weeks.

My problem current is an unresponsive MacNTouch keyboard. Originally I was having issues with it not working after boot.

I had been considering getting a Touchstream LP but with this lack of response I am no longer certain I want to.

Chip

[GentleBen]

I'm having the same problem. No response from support for a week. I've got a broken TS, the left side isn't working. What's going on with support?

DrPeggs talks about his problems with support here:

http://forums.fingerworks.com/showthread.php?threadid=954